| The most read articles |
Services
- Requirements for Setting up a Private Higher Learning Institution ?The Government of Rwanda is supporting the transformation of higher education so that it is fit for purpose and internationally credible. Higher education institutions are required to deliver graduates, research, consultancy services and community engagement to support the social and economic development of Rwanda. Read More about Requirements .- Looking for Rwanda Student Loans ?High Education Student Loans Department (HESLD) has the responsibility of expansion and modernization of the Rwandan Higher Education system and at the same time maintaining at long time a financially sustainable Higher Education system, the Government introduced a Student Loan Scheme for Higher Education which among other things requires the participation of individual students or parents in meeting part of the cost of their education. Visit REB website to get more .- Issuance of ‘Authentication of A’ Level Certificate ?What is the service? Am I eligible? Authentication of A’ Level Certificate to Students who have obtained A level certificates Department to be approached Policy, Monitoring & Evaluation Unit / Upper Secondary Desk and TVET Desk When can I access the service? Monday to Thursday: 7:00 am to 5:00 pm Time limit to access this service? Or once a request is made or an application is submitted, how long will it take? 5 working days What, if any, are the costs for accessing the service? 1,000 RWF What documents are required? • Application letter • Filled application form • Certificate of complete identity • Photocopy of identity card, Certificate of Complete Identity or Judicial declaration as proof of loss of the identity • Rwanda Revenue Authority receipt What is the procedure? Letter addressed to the Minister of Education accompanied in attachment with the documents mentioned above at MINEDUC reception or Central Secretariat What, if any, other institutions do I need to visit to access the service? (E.g. for payment of service costs or to get additional documents) • Rwanda Revenue Authority (RRA) for payment • Administrative Sector for Certificate of Complete Identity or National Public Prosecution Authority Is there a complaint procedure? Complaints can be addressed in writing to the Permanent Secretary. Applicant shall be given response in not more than 5 working days; when not satisfied, contact Minister of State or the Minister of Education Is there any additional information regarding this service that is useful to know? Always visit MINEDUC website: www.mineduc.gov.rw for information. For further information call on mobile number +250 788485808 (Upper Secondary Desk) and +250 788476378 (TVET Desk) during office hours. Available forms None Relevant legal documents None .- Issuance of Academic Testimonial ?What is the service? Am I eligible? Academic Testimonial to the Students who successfully/not successfully completed a certain level of secondary school (S1 to S6). Department to be approached Policy, Monitoring & Evaluation Unit/ Upper Secondary Desk and TVET Desk When can I access the service? Monday to Thursday: 7:00 am to 5:00 pm Time limit to access this service? Or Once a request is made or an application is submitted, how long will it take? 5 working days What, if any, are the costs for accessing the service? 500 RWF for Academic Testimonial What documents are required? • Application letter • Filled application form • Certificate of complete identity • Photocopy of identity card, Certificate of Complete Identity or Judicial declaration as proof of loss of the identity • Rwanda Revenue Authority receipt What is the procedure? Letter addressed to the Minister of Education accompanied in attachment with the documents mentioned above at MINEDUC reception or Central Secretariat What, if any, other institutions do I need to visit to access the service? (Eg. for payment of service costs or to get additional documents) • Rwanda Revenue Authority (RRA) for payment • Administrative Sector for Certificate of Complete Identity or National Public Prosecution Authority Is there a complaint procedure? Complaints can be addressed in writing to the Permanent Secretary. Applicant shall be given response in not more than 5 working days; when not satisfied, contact Minister of State or the Minister of Education Is there any additional information regarding this service that is useful to know? Always visit MINEDUC website: www.mineduc.gov.rw for information. For further information call on mobile number +250 788485808 and +250 788476378 during office hours. Available forms None Relevant legal documents None .- Issuance of ‘To Whom It May Concern’ (A qui de droit) for Secondary School lost certificates ?What is the service? Am I eligible? To whom it may concern for lost certificates of Secondary School to Students who successfully completed Secondary Education: A2, D6, D5, D7 and A3 Department to be approached Policy, Monitoring & Evaluation Unit/ Upper Secondary Desk and TVET Desk When can I access the service? Monday to Thursday: 7:00 am to 5:00 pm Time limit to access this service? Or Once a request is made or an application is submitted, how long will it take? 5 working days What, if any, are the costs for accessing the service? 3,000 RWF What documents are required? • Application letter • Filled application form • Certificate of complete identity • Photocopy of identity card, Certificate of Complete Identity or Judicial declaration as proof of loss of the identity • Rwanda Revenue Authority receipt What is the procedure? Letter addressed to the Minister of Education accompanied in attachment with the documents mentioned above at MINEDUC reception or Central Secretariat What, if any, other institutions do I need to visit to access the service? (e.g. for payment of service costs or to get additional documents) • Rwanda Revenue Authority (RRA) for payment • Administrative Sector for Certificate of Complete Identity or National Public Prosecution Authority Is there a complaint procedure? Complaints can be addressed in writing to the Permanent Secretary. Applicant shall be given response in not more than 5 working days; when not satisfied, contact the Minister of State or the Minister of Education Is there any additional information regarding this service that is useful to know? Always visit MINEDUC website: www.mineduc.gov.rw for information. For further information call on mobile number +250 0788485808 (Upper Secondary Desk) and +250 0788476378 (TVET Desk) during office hours. Available forms Application form for ‘To Whom It May Concern’ Relevant legal documents Legal document of the Ministry of Justice to justify change in the names and date of birth of applicant .- Issuance of Secondary School lost transcripts (Bulletins) ?What is the service? Am I eligible? Transcript for lost Report Form of Secondary School to Students who successfully/not successfully completed a certain level of secondary school (S1 to S6). Department to be approached Policy, Monitoring & Evaluation Unit/ Upper Secondary Desk and TVET Desk When can I access the service? Monday to Thursday: 7:00 am to 5:00 pm Time limit to access this service? Or Once a request is made or an application is submitted, how long will it take? 15 working days What, if any, are the costs for accessing the service? 1,000 RWF for one Transcript / Report Form What documents are required? • Application letter • Filled application form • Certificate of complete identity • Photocopy of identity card, Certificate of Complete Identity or Judicial declaration as proof of loss of the identity • Rwanda Revenue Authority receipt What is the procedure? Letter addressed to the Minister of Education accompanied in attachment with the documents mentioned above at MINEDUC reception or Central Secretariat What, if any, other institutions do I need to visit to access the service? (eg. for payment of service costs or to get additional documents) • Rwanda Revenue Authority (RRA) for payment • Administrative Sector for Certificate of Complete Identity or National Public Prosecution Authority Is there a complaint procedure? Complaints can be addressed in writing to the Permanent Secretary. Applicant shall be given response in not more than 5 working days; when not satisfied, contact Minister of State or the Minister of Education Is there any additional information regarding this service that is useful to know? Always visit MINEDUC website: www.mineduc.gov.rw for information. For further information call on mobile number +250 788485808 (Upper Secondary Desk) and +250 788476378 (TVET Desk) during office hours. Available forms None Relevant legal documents None .- SERVICE CHARTER ?Foreword It is my pleasure to present to you this Service Charter for the Ministry of Education (MINEDUC). This Service Charter has been prepared in tandem with the Government’s reform agenda and in the spirit of being responsive to effective service delivery, transparency and accountability. This Service Charter spells out the role of MINEDUC and highlights the services offered and requirements therein. It lists the service centers at which our services can be accessed and the guiding legal instruments. The development of this Charter signifies our commitment to serve our clients with a view to creating a better understanding and enhancing our service delivery. Dr Mathias HAREBAMUNGU Minister of State in Primary and Secondary Education/MINEDUC . |
